Privacy Policy
This Privacy Policy explains how Bright Room 61 processes personal data when you use storepiediamond.best or contact us about move-in and move-out cleaning services. It applies to inquiries, bookings, service coordination, and related website activity.
How We Use Data
We use personal data to respond to inquiries, prepare quotes, review property scope and condition, schedule appointments, coordinate access and handover timing, carry out cleaning services, process payments, maintain records, improve website performance, and meet legal or accounting requirements.
Service Providers and Partners
We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational partners that help us run the business. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
Legal Disclosures
We may disclose personal data when required to comply with law, court orders, lawful requests, or other legal obligations. We may also share information to establish, exercise, or defend legal claims where necessary.
Your Rights
Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion of certain records, or restriction of specific processing. You may also object to processing in some cases and withdraw consent where processing relies on consent.
How to Make a Request
To make a privacy request, use the contact details in this policy and describe the data or action you are asking about. We may ask for enough information to confirm your identity and locate the relevant records before responding.
Retention of Data
We retain personal data for the period needed to manage inquiries, complete services, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer needed, we delete it or de-identify it in line with our retention practices.
Policy Updates
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.
Data We Collect
We may collect contact details, property and access information, service preferences, appointment details, payment-related records, and any photos or notes you choose to provide for scope review. We may also collect limited technical data such as device, browser, and usage information when you visit the website.
Sources of Data
We receive data when you submit an inquiry, request a quote, arrange access, confirm an appointment, or communicate with us by phone, email, or form. We may also obtain information from service records, payment processors, and website tools that record basic technical activity.
Types of Cookies
We may use essential cookies for site operation, preference cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose.
Cookie Controls
You may manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect site functions such as form handling, session continuity, or basic analytics.